Shipping & Returns

Shipping Times and General Information

Before we can ship, we process your order to verify availability of your product(s), and shipping selections. We will process
your order within 3-5 business days depending on our volume.

  • How fast you receive your order also depends on the shipping method you choose during the order process. We offer a variety of shipping services but please note that the shipping calculators used are estimates of ship times and does not include our processing time. All shipments of orders received on weekends go out starting on Monday, including priority shipments in the order that they are received. All shipping time estimates are in business days. Ground Shipping is estimated to be 2-7 business days depending on your location. Priority Mail can take 5 days and as little as 2 days. We have no control over the postal service.
  • Actual shipping times vary by your location, product and method. Most items ship from my shop in Anderson, South Carolina.
  • If you require a faster method of shipping or you must have your items by a certain date PLEASE contact us by email or note your request on your check out page.
  • We are happy to include a note with your shipment if items are a gift - such as Birthdays, Thank You's or other special occasions - no cost. Just include the message in the note section during check out.
  • If there are items on back order, they will be sent as soon as they arrive. 
  • In the event your package does not arrive - please email us. We send all shipments with delivery confirmation. The postal service will not try to track an item for us until 30 days has past.
  • All wreaths are shipped with UPS who we have found to be the most reasonable shipper for the large boxes.  You will be notified by e-mail from UPS when your item ships - this email will enclose a tracking number.
  •  Please make sure you white list our email addresses so messages from us are not caught by the spam filters.  
  • You can log into your account at any time to see the status of your order.

How will you contact me regarding my order?

We expect that you use your correct email address and not an bogus email address. Email is the primary way we inform you of the status of your order. We will not be responsible for undelivered messages due to incorrect email addresses

Immediately after you place an online order we'll send an automatically generated acknowledgement. If you do not receive an email from us - please check your spam box - then contact us to make sure we received the order.

You will receive confirmation of shipment within 2-3 business days, or be notified of any delay at that time. Availability of items is subject to stock on hand and/or availability of items from manufacturers. Credit card transactions are subject to verification by issuing bank.

Everytime we update your account, you will receive an email stating the status.

Shipping Areas and Restrictions

Check our shipping calculator for choices and prices

Ladybug Wreaths ships to all 50 states using UPS delivery, the U.S. Postal Service.

If your shipping address is a P.O. box, the U.S. Postal Service (Ground Shipping option) must be used.

We recommend using 2nd Day Air or Next Day Air for shipments to Hawaii or Alaska. Ground shipping may experience significant delays and 3rd Day Shipping service is not available.

Parcels sent to APO/FPO addresses can only be sent via the United States Postal Service (Ground Shipping option).

Return Policy

Our Guarantee: If there are any problems with your wreath, please notify my within the first 7 days.

All items returned, regardless of reason must have a Return Authorization Number written clearly on the box. NO items will be accepted without this number - NO EXCEPTIONS . Returns must have a copy of the sales receipt included with the item. Return shipping costs are the responsibility of the purchaser. Please contact us by email using the contact form - please put the following in the subject line - Return Request and quote your invoice number. Make sure you include your name, phone number, invoice number, reason for return and which item(s) are being returned. No Return Authorization Numbers will be issued by phone.

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